Privacy policy

Privacy Policy

Last updated: December 12, 2025

Aiima (“we,” “us,” “our”) is committed to protecting your privacy. This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from aiima.ca.

1. Personal Information We Collect

When you make a purchase or attempt to make a purchase through the Site, we collect certain personal information, including but not limited to:

  • Name
  • Billing and shipping address
  • Email address
  • Phone number
  • Payment information (processed securely by third-party providers)

When you browse the Site, we automatically collect certain information about your device, including:

  • IP address
  • Browser type
  • Operating system
  • Pages visited and referring URLs

We use this information to help us improve the Site, analyze customer behavior, and prevent fraud.

2. How We Use Your Personal Information

We use the personal information we collect to:

  • Fulfill and manage orders
  • Communicate with you regarding your purchase
  • Provide customer support
  • Screen orders for potential risk or fraud
  • Send marketing communications (only with your consent)

You may opt out of marketing emails at any time by using the unsubscribe link or contacting us at info@aiima.ca.

3. Consent

By providing your personal information to complete a transaction, verify payment, place an order, arrange delivery, or request support, you consent to our collection and use of that information for those purposes.

If we request your information for marketing or other secondary purposes, we will ask for your express consent or provide an opportunity to opt out.

You may withdraw your consent at any time by contacting info@aiimaofficial.com

4. Sharing Your Personal Information

We share your personal information with trusted third parties to help us operate our business, including:

  • Shopify (our ecommerce platform)
  • Payment processors
  • Shipping and fulfillment providers
  • Analytics and marketing tools (where applicable)

We may also disclose personal information if required by law or to protect our legal rights.

5. Shopify & Payments

Our store is hosted on Shopify Inc., which provides the ecommerce platform that allows us to sell our products.

Your data is stored through Shopify’s secure systems and databases. Payment information is handled directly by PCI-DSS compliant payment processors. Aiima does not store or have access to your full credit card details.

For more information, please review Shopify’s Privacy Policy.

6. Cookies & Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience, analyze site traffic, and support core functionality such as shopping carts and secure checkout.

Cookies may include:

  • Session cookies
  • Performance and analytics cookies
  • Functional cookies

You may choose to disable cookies through your browser settings; however, some features of the Site may not function properly.

7. Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for the privacy practices of these sites and encourage you to review their privacy policies.

8. Data Security

We take reasonable administrative, technical, and physical safeguards to protect your personal information. While no method of transmission over the internet is completely secure, we follow industry best practices to reduce risk.

9. Your Rights

Depending on your location, you may have the right to:

  • Access your personal information
  • Request correction or deletion
  • Withdraw consent
  • File a complaint with a data protection authority

To exercise these rights, please contact info@aiimaofficial.com

10. Age of Consent

By using this Site, you confirm that you are at least the age of majority in your province or state of residence, or that you have given consent for any minor dependents to use the Site.

11. Changes to This Policy

We may update this Privacy Policy from time to time to reflect operational, legal, or regulatory changes. Updates will be posted on this page with a revised “Last updated” date.

12. Contact Information

For questions, concerns, or requests related to this Privacy Policy, please contact us at:

Email: info@aiimaofficial.com